Why does Botsonic exist?

Users across the internet surf various websites/apps to:

• Access certain content
• Do certain actions of two types
  • Actions that help users achieve tasks
  • Actions that change that affect provider platform and workflows

Fundamentally, there are two ways for the users to access/perform:

• Present them with all the possible content/actions, potentially categorized for ease
• Let them come with a use case in mind and help them steer through specific content or action

The second way is fundamentally easier, faster, and more efficient for most of the cases. Over the years, we have seen a growing trend of search engines and other tools helping users steer through to specific contexts. With LLMs, this phenomenon got more empowered as input, processing, and identification can all be closer to natural language.

Botsonic aims to make it easier, faster, and more efficient to access content and perform actions.

Who can benefit from Botsonic?

This information and actions range across use cases and industries, and different products have been trying to make sense of textual data and possibly identify and perform actions correlated to the same.

Overall, Botsonic can be of good use to groups and individuals who want to make better use of existing data that is more natural and accessible to their stakeholders.

How does Botsonic solve for bridging platforms and users?

Botsonic takes a modular approach to bridging the gap between a platform and a user. It acts as a bride, i.e., your data/actions can be hosted on any third-party platform, and botsonic will just learn from it/interact with it to make things possible for the user. Similarly, although Botsonic provides it’s own chat-based interface for the users to interact, users can interact on any platform of the platform provider’s choice.

Functionally, Botsonic takes input of knowledge in various forms including documents, sheets, links, etc. and answers questions on the basis of the same. It also enables users to raise support tickets for issues out of its capabilities. Additionally, all of this interactions can be done on a third party chat platform like Slack via APIs.